Friday, April 3, 2020

Trying to Find the Silver Lining In the Coronavirus

Speaking on behalf of a large contingency of Americans, I'm exhausted of the amount of information, and yes, disinformation, about the Coronavirus and the numbers that go with it. Millions out of work, tens of thousands (at the time of this writing) infected and thousands dying. It's all so depressing.

As if those numbers weren't bad enough, businesses are shuttering their doors, supply chains are thinning out and rats are running amok in New Orleans. As I watch the markets each day I realize how truly fragile our economic lives are when a major catastrophe comes down the pike. Some have referred to our economy as a house of cards, which may or may not be true, but we all should take the time to reassess our own business situation. If your home suffered from a minor earthquake, you would reinforce your foundations, right? Maybe we should do that for our professional lives as well.


As an insurance agent, I suggest that all salespeople, business owners, independent contractors and otherwise self-employed take a serious look into disability insurance. Your number one asset isn't your house or car, but the ability to earn a living. And if you get sick and can't work, the bills don't stop coming.

With all of that said, there are some good things in the news. The public is seeing who the truly important people are. The working middle class, like cooks, cops and, of course, nurses and other healthcare workers, are taking the brunt of this crisis. We tell our military "Thank you for your service" all the time, but do we express appreciation to the ones who pick up our garbage, cook our food, and deal with us in this service based economy? My guess would be not often enough. Take the time to be extra nice to the person who has to ring up your groceries or deliver your mail.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

Wednesday, April 1, 2020

The Differing Types of Life Insurance Pt 4 (The Universal Life Talk)

We covered, in broad strokes, term and whole life policies in my previous posts and we're getting to the end of this series. (Yes, life insurance is one of the most of exciting topics and I'm sure you're going to be sad when this is over.)

Finally we have one of the most confusing products of all time, Universal Life (UL). Less expensive than whole life but with the ability to build cash, UL is a good fit for some clients. The "engine" that built cash values on traditional UL's for years was interest rates. Back in the 1970's and 1980's when interest rates were high, many agents who should have known better, sold UL's as investment vehicles. Years later, when interest rates dropped dramatically, the cash values inside those policies were being overtaken by the "cost of insurance", which rises as years go by. Basically, the policy will eat away at itself if the interest rate isn't high enough.

And to make up for the shortages, the premiums on your policy may increase. I met a gentleman who had taken out a policy in the early 1980's and since then his premiums had increased to nearly $300/month. On top of this his health had taken a turn for the worse over the years, with diabetes and heart issues now in the picture. He would have a very difficult time finding a new policy and was forced to keep the one he had.

I worked in an insurance office in the early 2000's and the owner threatened to fire anyone selling a UL. She was on the receiving end of angry clients who wanted to take a few hundred dollars out of their policies and it wasn't there. These policies had been in effect for years and there was nothing to show for it.

The insurance companies woke up to the dismal sales (no agent wants his head bitten off so they didn't talk to the clients about them) and devised a way to resurrect the UL. They took the "index" from an indexed annuity and used it to replace the interest rate. The Indexed Universal Life (IUL) was born!

In the life insurance community there has been debate for years on whether or not the IUL's are as good as they seem. The ones who don't like them are typically agents who have been selling whole life policies and see these policies as a threat to their income (see part 1 in this series). I worked for a very large life insurance carrier who forbade us from selling anything indexed and threatened us with termination.

The key to making an IUL work well is how it's structured. Assuring that it's funded properly will make all the difference in the world and can help down the road as a retirement supplement. And many top carriers of IUL's include riders like living benefits and critical illness at no charge. This means you can use your policy while you're alive, if need be.

A few years ago Patrick Kelly wrote a book titled "The Retirement Miracle" in which he explains how an IUL is a great savings tool for our later years. The video quality isn't that great but here goes..



Finally, as I mentioned in the previous post, the better alternative to a final expense policy (which is usually a whole life plan) is a Guaranteed Universal Life (GUL) policy. A GUL is like a traditional UL except it builds minimal cash value. However, it's guaranteed to stay the same price, like a whole life, until your passing. The obvious question is why would you want cash value in a final expense plan? You wouldn't. The premiums are much lower but be aware that the GUL is typically underwritten like any other life insurance policy, so if you're healthy, you would be doing better when it comes to price.

Hopefully, you'll have a better understanding of what each kind of policy can do and make a wise choice when purchasing protection, not for yourself, but for your loved ones. I realize that this is a lot of information so if you have any questions leave them in the comments section below. And stay healthy!

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

Monday, March 30, 2020

The Differing Types of Life Insurance Pt 3 (The Whole Life Talk)

Now that we understand from the last two posts that term life insurance is "temporary" and only covers us for the term of the policy, we should take a look at one of the permanent types of life insurance, whole life.

As the name implies, it covers you for your whole life, or better yet, the remainder of your life. In most cases, you can continue to keep your policy as long as you keep paying the premiums. On the other hand, there are policies out there that allow you to pay up early. For example, with a 10-pay policy you could make premium payments for 10 years and be done. At that point you no longer have to make payments. 


Unlike term life, whole life does build some cash value, which you can borrow against when needed or just cash out. I've actually heard agents to use a whole life plan as a savings or retirement plan, and it can be done, but be aware that most whole life plans' "growth engine" is merely the insurance carrier's investments. (In my opinion, this isn't the most efficient way to fund retirement or college planning, for that matter)

When you are in the process of purchasing a policy, the agent is required to show you an illustration with a ledger. This ledger shows, per insurance commissions, required numbers, such as guaranteed minimums, but will also show what the company's projections for your policy over 5, 10 or 20 years. 

Another thing to consider is the type of company you're buying from. Is it stock held or a mutual company? If it's a stock held company, which many are, the profits will go to the shareholders in the form of dividends. But if it's a true mutual company, then the profits will go back into the policy, either as dividends or to offset your premiums. With this in mind, your cash value accumulation can grow much faster with a mutual company. And just because a company has the word "mutual" in their name, it may not be. Several companies over the years have "de-mutualized". Do your homework or ask the agent.

Most final expense plans that you see advertised on TV are basically whole life plans and can be very expensive due to their "guaranteed issue" provisions, which means there are no health questions. There is typically a caveat for these policies. Some won't pay a death benefit in the first two years. Ask your agent if this is the case. 

I personally think that if you're in good health, a better option for final expenses is a Guaranteed Universal life policy, which we'll discuss in the next post. 

In the meantime, stay indoors, stay healthy and as usual, if you have questions or comments, please leave them in the comments section. And feel free to stop by our website, check out the product videos and set an appointment for a phone call to answer any questions you may have.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Wednesday, March 25, 2020

The Differing Types of Life Insurance, Part 2 (The Term Life Talk)

In a previous post we discussed the reality that there are different types of life insurance and that all are good for some people, but not all are necessary for all people. As this series progresses, we'll take a look at each type of life insurance and discuss their pros and cons. For now let's look into term life coverage.

Term life is, as it's name states, good for the term of the policy. A 20-year term is good for 20 years, and in that 20 years, the price won't go up on you. At the end of the term, in this case 20 years after the purchase date, the policy will typically end. In some cases the insurance company will continue to policy as an annual renewable term (ART), which means each year the price will increase.

When is it a good idea to buy term coverage? Most people will purchase this during their working years, which is usually when they can quantify the time they need coverage. For instance, if you are pretty sure that your home will be paid off in 20 years and in that same amount of time your kids will be grown and on their own, a 20 year term policy is appropriate.


My favorite term life story is about a friend of mine who told me he borrowed money from a relative and needed to secure the loan with a life policy, in case he died before he was able to repay the loan. The insurance carrier required a paramed exam and my friend's wife was confused when the nurse showed up at their house. Apparently he did not tell his spouse about the loan and had to come clean.

Term life can be very affordable, as it is only coverage for death and builds no cash value. You can't borrow against it either. With this in mind, it's can still be a great value.

There's a school of thought that states that people shouldn't buy permanent coverage, which we'll discuss later, but instead should buy term and invest the difference in premium. My experience shows that people will purchase the term coverage and say that they'll do the investment part at a later date, which never comes.

A great feature of most term policies is a conversion feature. This allows you to convert all or part of the coverage to a permanent policy with no health questions or additional underwriting. Let's assume that in 10th year of a $500,000 policy you have a heart attack. Even though you've survived, the heart attack may prevent you from buying additional coverage. But you can convert, say $25,000, to a permanent policy. The remaining $475,000 will still be there, but now you have some coverage for final expenses that will always be there for you, as long as you pay the premium.

Note: When you convert a term policy, the premium is based on your age at the time of the conversion, not the age you originally purchased the policy.

Term life insurance can be a great fit for young families and people on a budget. If you aren't sure if term would work for you, drop us a note. Or you can book your own phone appointment from our website. We want to make buying insurance easy for you. In the meantime, stay healthy!


 Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Monday, March 23, 2020

The Differing Types of Life Insurance Part 1

For years agents have debated the merits of different types of life insurance. Some prefer to sell term while others push for permanent types of insurance, such as whole life or universal life. And for the consumer, the differences can be confusing. At least once a month I'll have a client ask me to explain what sets one apart from the others.

Why would an agent push one type over another? Perhaps they were trained to believe that whole life, for instance, is the panacea that cures all financial ills. Or maybe they've bought in on the "buy term and invest the difference" mantra.

The other obvious reason is that they work for a company that wants to promote one type over others, and may not even offer the other types. I knew a husband and wife who ran an office for a carrier that didn't offer whole life, so they trashed the product. "We wouldn't do that (sell whole life) to our clients!" they would proclaim, as if it was unethical.

The truth is this:  All insurance products have a need somewhere, but not all insurance products work for everyone. For example, a universal life policy might be a great fit for one person, but not necessarily for everyone else.


 An agent worth his or her salt will have the product that fits for you, and won't try to make something else work when they don't have what you need. I use the analogy of the shoe store that only carries even numbered sizes. If you wear a size 5 shoe, will they send you to another shoe store? No, they try to make a size 4 or 6 "fit".

When you hear a life insurance agent say "I'd never sell that product" it's probably because they aren't educated enough on the product to understand when it is suitable or their company doesn't carry it. On the other hand, if all if they sell is one type of insurance, run as fast as you can. Imagine a doctor who only prescribes penicillin, and for everything from headaches to broken bones. That doctor would be run out of town on a rail for malpractice.

In my next posts, I'll discuss go over the various types of life insurances. Hopefully this will help you decide which products is best for you and your family's needs.

 Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Friday, March 20, 2020

The Benefits of Life Insurance In a Down Market


When we think of life insurance, often the first thing that comes to mind is protection. That protection extends to both good and bad markets - and not just death benefits but living benefits as well.
Given the recent financial news, here are some things to consider.

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  • Tax free death benefits can protect an insured's income and assets from market volatility during their working years and beyond, and provide a legacy when markets recover. 
  • Income tax-free withdrawals and loans may be used as potential sources of emergency funds, or to help meet liquidity needs.
  • Life insurance cash values can be accessed during a down market to avoid selling other assets and "locking in" losses.
Different types of life policies offer other advantages. Give us a call and we'll discuss with you over the phone.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

Wednesday, March 18, 2020

How To Be Socially Distant and Get the Life Insurance You Need

After 9/11, there was a huge increase in the amount of life insurance policies sold nationally. Seeing thousands of people dying on their televisions brought people to the reality of their own mortality. And they also saw the faces of the family members who were distraught and confused, not knowing what to do next. Empathizing with the images in front of them, many took a hard look at their own situations and asked what would happen to their own families if a sudden tragedy fell upon them. 

Now we have the deadly coronavirus at our doorstep and people are just as concerned. They realize that this is a serious health threat, and also want to make sure that their families are going to be able to continue to live in the same fashion as before if they should die suddenly, whether from a virus or another cause. Insuring that a family can stay in their home and that the kids can continue to plan for their college education is imperative. 

However, there's a new wrinkle to consider. Given that the virus is contagious, we as a country have adopted a new norm, "social distancing", or literally not going near each other. How can we take care of the things we need to tend to in our day-to-day lives if we can't conduct business face-to-face? Hopefully, we have found some solutions that may make life and business a bit more bearable. 



Luckily, we have web applications at our disposal. As a life and health agent, I've been using web apps for years, helping clients over the phone with their insurance needs. It helps tremendously when a client is out of town or even in another state. Through the web we can get all of a client's information and submit it directly, and securely, to the insurance carrier. Additionally, the advantage of the web based application system is the lack of mistakes and missing information that can happen with paper applications. 

Many of our clients have said that this is preferable because of the convenience to them and it speeds up the process by days when an application doesn't have to be mailed in. I had one client who was visiting her grandkids when I took her application over the phone. Her policy was issued in less than a week. It doesn't get much easier to buy insurance when you can see the ones you are protecting while getting coverage.

As we do our best during this epidemic to stay apart from each other, remember that applying for life, disability or long term care insurance can be easy and convenient. And we are just a phone call away. Visit our website at www.SurfFinancialBrokers.com and fill out the Contact Form. We'll set up a time to call and discuss your insurance needs. Or if you would prefer, you can now take a look at our appointment schedule and schedule a time yourself

During this pandemic we realize you have a lot on your mind. Work, school (or should we say homeschool), and caring for our loved ones can keep us all preoccupied. Making sure that your family is taken care of if something should happen to you can be affordable and painless. We are working hard to make the process for covering you and your family as easy as possible. Keep a smile on your face and stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!