What Are You Buying Online? 2023

When I originally got into the insurance business the internet didn't exist. Agents would carry rate books with incredibly small print and have to calculate the premiums and fees by hand. Needless to say mistakes were a common occurrence, and I was one of the biggest culprits of quoting someone an incorrect price. 

At that time (back in the 1980's) we were taught a method of prospecting which involved networking and learning verbiage to ask for referrals. The networking part was not as bad as it would seem because I am comfortable talking to strangers. And I found out later that most of the people I was trying to connect with were not as comfortable as I was in that situation. On the other hand, though, the referral part was hard for me.

Let's face it, most people don't like to give referrals. When I have asked for referrals in the past I can sense the tension build and the wheels turn in my client's head. I understand the trepidation because I have been on that side of the situation as well. You give a friend's name and the next thing you know your friend calls you angrily. "Why did you give that insurance agent my name?"

Unfortunately, things haven't changed much since then. There are still companies out there trying to teach their new agents the old school ways. This is because they believe that insurance selling is built upon a relationship of trust. There's nothing wrong with that, but people in general, and younger people specifically, don't feel the need to have that relationship anymore. 

From an insurance agency standpoint, we still do some of the same "old school" things, but with the internet available, we can now market to a wider geographical area without having to be physically able to see and talk to our clients. Zoom and other tools have given agents access to people who need our products and services from multiple states.

This is evident by the increasing numbers of people who are buying financial products on the internet. Things like auto insurance, life insurance, investments and banking were handled in person by an agent or advisor, and they still are. However many people feel they no longer need, or want, to deal with someone for these types of services.

Personally speaking, I began purchasing my car insurance online years ago, as well as my small investment portfolio. By doing this, it keeps more money in my pocket and I don't have to wait for someone to return a phone call or be in their office. Convenience is the name of the game.

With that in mind, we have done our best to make available more products on our website that clients can look at when it is convenient for them. And if someone wants to speak to a real person, we have made our calendar available for a phone appointment accessible too. 

Check out our website and run a quote, and if you see a rate you like that fits into your budget, you can even start an application. We want to make things as convenient for our clients as possible. In the meantime, please stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

The Basics Of Dental Insurance

One of the most popular benefits people want to discuss when enrolling for their benefits is their dental insurance. I have always felt that the reason they ask about dental coverage is because they know they will use it, even if it's just for the preventative benefits. And in the back of everyone's mind is the scenario of breaking a tooth while eating popcorn or a candy bar. 

Dental insurance, like health insurance, is typically supported by networks of doctors, who agree to fees for certain services. This can help dental patients with the fees for "basic" services such as fillings or extractions, or "major" services, like root canals or crowns.

There are plans available that will allow one to go out of the network for these services, which may mean paying more out of pocket, but they still cover the bulk of the costs. For those who live in rural areas where finding a doctor in a certain network can be difficult, this is a still a good option.

And there can be waiting periods, depending on the plan. I have seen some plans that only cover preventative (cleanings and x-rays) for the first year, while others may offer basic services. 

There is a good reason for this. Many people will tell me "I need a root canal, so I better get some dental insurance." The insurance carrier doesn't want to receive a couple of months of premiums (let's say $200 for the family) and have to pay out a $2000 claim right off the bat. Makes sense.

At Surf Financial Brokers, shopped around and looked at several plans that our clients would want. So now we offer a plan that includes vision and hearing coverage as well, and allows clients to receive services in or out of the network. If you are interested in such a plan, you can go to our website and run your own quote for you or your whole family. And if you see a plan you like, you can even start your own application. 

Dental coverage is an important way to avoid unforeseen situations that are painful, inconvenient and expensive. And our teeth are important for our quality of life, as well as part of a great smile.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Now Is A Great Time To Reconsider Benefits For Your Employees

There has been a lot of talk on the news and social media about the labor shortage that we are having in our country of late. Despite what some outlets are saying, there are a variety of reasons why employers are having a hard time finding and keeping personnel.

One way employers can get the employees they want is to offer benefits. I have worked in the workplace benefits arena for years and have seen many small business owners brush off the idea of having to deal with payroll deductions and billing issues. But those same people are now starting to reconsider as they find staffing their businesses to be more difficult than ever.

We work with several companies that offer benefits and can coordinate existing benefits into the mix as well. And we can cover groups of any size, from 2 people to 2000! If you are a business owner or know of someone having staffing issues, let us help you find a good product mix that your employees will want.

Drop us a note or book a short phone call to discuss what you currently offer and how we can help. 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Benefits For Business Owners (and Otherwise Self-Employed) 2023

At Surf Financial Brokers, we really do enjoy helping owners of small businesses, entrepreneurs, sales professionals and otherwise self-employed. This is because we are in the same boat as independent agents. The lack of group benefits can be troubling, but we are doing our best to help these great folks (who are the backbone of our economy) have access to quality dental and vision plans, cancer insurance and, of course, disability insurance. 

Being self-employed can be scary, but it can also be very rewarding. Paying for your own benefits is a small price to pay for the independence and freedom of owning your own business. 

We have put a few of these types of plans on our website for you to look at, run a quote, and even apply if you like what you see. If you need information for something that isn't there, drop us a note or book a short phone appointment to speak with us. We look forward to helping you out. 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Are You Buying Insurance Or Peace Of Mind?

As I have mentioned previously, the Greek word for insurance is "asfalia", which literally translates to "security". The Greeks are not paying for someone to insure them, but instead are buying peace of mind, knowing that their families and loved ones are secure.

One of the recurring themes that insurance companies use when advertising, or even training their agents, is that their products give people the peace of mind. I worked with one company that had a brochure titled "What Keeps You Up At Night?", with the idea being that prospective clients would be so worried about what would happen to their families that they couldn't get to sleep. One can imagine that this may be the case for some people. 

If only there was a way to get to these people when they were worrying about this. How could I help people who were in their pajamas? 

That's why we have added several quoting tools onto our website. A concerned breadwinner can visit our site and run quotes for life, cancer, accident, and hospital indemnity insurance. We even have one for our combo dental, vision and hearing plan. And the best part is if someone sees a rate that fits into their budget they can start their application, all without a pushy salesman. (We aren't pushy.)

On the other hand, we make ourselves available if someone is looking for a little assistance, and we do have other insurance products, like disability and long term care, that we currently don't have the capability of quoting online. For those kinds of concerns, we ask that you book an appointment that is convenient for you from our site and we can help you out over the phone. 

If you are in Virginia, Tennessee, Georgia, North Carolina or South Carolina, and can't sleep, visit our site. In the meantime, please stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Why You Should Plan For 3 Stages Of Retirement 2023

Two weeks ago I was asked to give a talk to a local networking group about long term care insurance, as well as other related subjects. Most of the material I discussed had to do with the products available to us, like long term care insurance, short term home healthcare insurance and life insurance with "living benefits" that can be used in the case of a chronic illness or cognitive impairment, like Alzheimer's or dementia.

As usual, I discussed the three stages of retirement which are the Go Go Years, the Slow Go Years and the No Go Years. Unfortunately, most people don't plan for the last part, which is what ultimately costs them the most money. 

Take a couple of minutes and watch the video below which covers a short talk on the subject. If you have any questions or comments, please post them below and if you can, please subscribe to our channel on YouTube. 

 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Time For a Change To This Blog

Not that many people noticed, but I took a week off from the blog last week as I tried to regroup a bit. I wanted to use the time to consider a few options. Partly from general burn out and partly because coming up with a new insurance related topic three times a week is harder than I thought, I mulled some stuff over and have decided to make a few changes. 

Part of the problem is that I continue to write another blog on sales and marketing twice a week. I appreciate that it makes me do research on new products and keeps my brain "flexing it's muscles", but it was becoming a bit much. 

After some consideration I will be changing the format here a bit. There will probably be only one (two at most) blogs each week, with less text and more video. This helps me because I'm a decent writer but I can knock out a short video on a topic in a minute or two, which is about the same time it would take you to read one of my blogs. 

I'm looking forward to sharing more information on life insurance, disability, long term care, accident and cancer insurance, as well as our other plans. 

To start us off on a lighter note, here is a good submission for you. If you have any ideas or suggestions, please leave us a comment. Thanks and please subscribe.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!