What Is Heart Attack and Stroke Insurance?

Even though Covid has been the main medical headline for the last year or so, other serious health issues are still leading to more deaths. Heart disease, for example, is the leading cause of death in the United States, and as Covid deaths continue to decrease due to vaccines, strokes and cancer will remain near the top of the list as well.

Many times on this blog I have discussed the importance of a cancer insurance plan. Cancer, which comes in many forms and can be specific to one organ or another, is recognized by many when the topic comes up. And even though we all know that heart disease and cardio vascular issues prevail, we don't discuss them as much as cancer.

Part of this is because for many people, avoiding these health problems is a matter of changing one's lifestyle, diet and fitness goals. Making those changes, like eating less pork, drinking less alcohol and going for a walk tend to cut into our wants and needs. And it can seem as if it interferes with our work day. Of course, stress is a leading factor in all of this.

Yet we see and hear about heart attacks and strokes all the time. Think of all the commercials on TV for medicines that can reduce your chance of a heart attack or stroke. 

The effects of a major health event can be long lasting. Physically, one can expect to be on some sort of medication for the rest of their life after experiencing a heart issue. A stroke can be debilitating and lead to other issues. My mother had a small stroke while undergoing knee replacement surgery. The stroke, which affected some of her motor skills, also kicked her dementia into overdrive. What was previously some age-related memory loss became full-blown episodes.

There is a financial cost to all of this as well. Anyone who has been hospitalized for a cardiovascular disease knows all too well that there will be deductibles, copays, out-of-network cost (just because your hospital may be in the insurance company's network doesn't mean that everyone that works there is in the network!) and other out-of-pocket expenses. This can add up quickly. And believe me when I say this, not everyone wants to contribute to your GoFundMe page. Plus there is the loss of income when someone is out of work as a result of one of these illnesses.

With all of this in mind, it is important to know that there are insurance policies available that help cover these costs. Most of them pay a lump sum amount in the event of a major health issue, like a heart attack or a stroke. We offer several of these plans, including the following:

• Cancer, Heart Attack and Stroke plan. Just as the name implies, this policy will pay you a lump sum of money (you choose at the time of the application) when diagnosed for one of these conditions.
• Critical Illness. These plans also pay a lump sum but have a different array of illnesses. Most include heart attack, stroke, comas, and other major health events, but cancer may or may not be included. Check with your agent to see what they offer.
• Disability Insurance. When people think of disability insurance, they think of someone hurt who is in a wheelchair, but over 85% of all disability claims are from illness, with cancer and heart disease at the top of the list. 

If heart disease runs in your family or you have concerns about one of these health events, drop us a note or schedule a quick phone appointment with us. We'll be happy to help you with a quote. In the meantime, please stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient, and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

The Good, The Bad And The Ugly Of Insurance Sales

A few months back I ran into a great lady who had purchased a life insurance policy from me many years ago. We had stayed in touch for a few years but I lost touch with her. Needless to say I was a bit surprised when she responded to one of my posts on Facebook regarding some new policies Surf Financial Brokers was offering. 

After speaking to her for a while I realized that a lot of things in her life had changed since we had last spoken. She had made several career changes and was currently working for a non-profit organization. Her personal situation had changed as well, as she had a new beau who seemed to be a good guy. During our conversation she mentioned that the life insurance policy she had purchased from me years ago had lapsed and now she was in the market for a new policy.

Her concerns had also changed a bit over the years. Her parents were now deceased, but before they died she had been one of the principle caregivers in their later years. With that experience she had come to realize how expensive care in a facility was. Now she was in the market for some sort of life insurance, but she also wanted something to help offset the costs of long term care. The problem was that she had a limited budget to do all of the things she wanted to accomplish. 

One of her main concerns at the time was that Covid was sweeping through nursing homes and assisted living facilities. With this in mind, she really wanted to know that if she needed care, she could stay in her own home. Luckily we had a great way of handling this part of the issue in a way that would be affordable for her. 

Our Short Term Home Healthcare plan (STHHC) offers clients a way to offset the extremely high costs of having caregivers in the home. The policy helps with costs for up to 365 days, which do not all have to be consecutively, since many people have caregivers come to their homes only 3 or 4 times a week, usually when family is unavailable. This means that the policy can conceivably be stretched out over several years. 

Even better, the application only has 3 questions, which means getting approved is very easy.

But the best part for her was that the policy is very affordable compared to a full-blown Long Term Care (LTC) policy. Saving her money was a priority for her, but this was only one part of the issue. 

We still needed to resolve the life insurance part of the puzzle. This is where things got messy. She had gotten older (by about 15 years) since she had purchased the previous policy from me, so that made the rates go up of course. Even though the face amount of the policy she wanted was fairly low, we both agreed that a permanent policy would be a better fit than a term policy. 

I took her application and submitted it to the insurance carrier, and soon after a paramed nurse met the client at her home. Everything was going smoothly until I got a call from the insurance company. Apparently when the underwriter pulled her medical records there were some underlying health issues that had not been disclosed previously. 

The insurance carrier rated up the policy, meaning that her premium cost would go up. They gave me a new price, as well as different face amount for the premium she wanted. I knew in my gut that the client was not going to be pleased either way, but I picked up the phone and gave her a call. 

When I gave her the new numbers she said she needed a few days to think it over. The following week I called her and left a voice message, followed up with a few more over the next week or so, along with emails. I got no response. This wasn't good. 

After several weeks I got a letter in the mail from the insurance carrier. She had called in and requested that the company withdraw her application. Since she decided that she did not want to communicate this information through me I left her alone. I don't want to badger the lady and honestly I think she prefers I drop the matter. 

The moral of this story is that if she had been upfront with me on her health issues, we could have gotten her a more accurate quote from the beginning of the process. Remember that life insurance quotes are merely estimates based on the information given. A final rate is not determined until the full underwriting process is completed. It may be uncomfortable, even embarrassing, to discuss these kinds of personal matters with your agent, but full disclosure is always the best option.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

What Is Telemedicine?

Have you been in a situation where you are miles from home, perhaps on vacation, and a family member gets ill in the middle of the night? You don't have a family doctor nearby and you don't know if you should go to the local emergency room or not. Wouldn't it be nice if you could pick up the phone for some advice?

Telemedicine is a virtual platform that allows you access to healthcare professionals from any location. Whether at home, work, vacation or elsewhere, help is available 24-hours a day.

In many cases, it's unnecessary to wait in an emergency room or urgent care for diagnosis of minor ailments. With telemedicine you can consult a medical professional online or over the phone and receive personalized treatment. And if needed, the provider can call in a prescription* that can be picked up at your local pharmacy.

There are products out there that provide telemedicine services for about $10/month for individuals and $15/month for a family. My experience with these products has been in worksite settings, where an employer will offer it as a "benefit" and have the premiums deducted each pay period. Typically, after having a year or two the employees would cancel it because it, with most saying that the plan wasn't what they thought it was. I think they thought it was a substitute for a family physician or  even health insurance.

The interesting part of this is that most health insurance plans offer some sort of telemedicine as part of their coverage. Other outlets also have a telemedicine option available, like some pharmacies. With that in mind, most people who have health insurance may not need a stand alone plan. 

Recently, I had an interesting experience that I would like to share. I had gone to my physician for a routine visit, but it just so happened I was sick with cold and sinus infection. My doctor prescribed several drugs that I had never taken before to help with the cough and an ear infection that I didn't even know was there.

A day or two after taking these meds I developed a nose bleed. It was quite a mess and a surprise. I wasn't sure what was causing the nose bleed and thought that it may have something to do with the medications. I called my doctor's office and was told that the doctor would call me back later that afternoon. The lady on the phone was very formal and said something like, "I have you down for 5pm for a telemedicine appointment." To be honest, I thought nothing of it.

At 5pm my phone rang and I spoke to the doctor who assured me the medications were not the cause of the nose bleed and that I more than likely had burst a blood vessel by blowing my nose and coughing so much. The call lasted all of about five minutes.

A couple of weeks went by and I got a bill in the mail for $74. Confused, I called to ask why I had a bill when my doctor office copay was $20 which I had paid that after my appointment. "No, that bill is for the telemedicine call," I was told. Apparently, that call was billed differently and my insurance only covered about $30 of the $104.

I learned a valuable lesson. Make sure that you know what you are being charged when you pick up that phone to talk to your doctor. 

*Providers can not prescribe narcotics and some other medicines that are restricted by law.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life, disability, long term care, cancer, accident and other insurance coverages in North Carolina, South Carolina, Virginia, Tennessee and Georgia. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Can I Change My Health Insurance Now?

For people who have been without health insurance during the pandemic, relief may be in sight. President Biden signed an executive order this past January to open up the federal health insurance marketplace for three months so uninsured people can buy a plan and those with plans can make changes.

Since 2016 the number of Americans without health insurance has reached 30 million by 2019. The Covid-19 pandemic has made a bad situation even worse with millions losing their jobs and the insurance coverage that comes with it.

Typically the enrollment period runs from November thru early December. If one needed to get coverage outside of that window of time, they had to have a life-changing event, such as the birth of a child or loss of coverage from an employer. These changes would trigger a Special Enrollment Period (SEP). 

The new enrollment period started on February 15 and continues for three months, much longer than usual enrollment periods. With that the Biden administration plans to run an outreach campaign with paid advertising and direct-to-consumer marketing in hopes of attracting new people to the insurance pool.

The enrollment window for people in states that use the federal marketplace is open to anyone who is uninsured and would normally be eligible to buy coverage on the exchange. Those with incomes up to 400% of the federal poverty level (about $51,500 for one person or $106,000 for a family of four) are eligible for premium tax credits that can substantially reduce their costs. 

With the new special enrollment period, how long someone has been uninsured isn't relevant, nor do people have to provide documentation that they have lost their coverage through work.

For those who already have a marketplace plan but want to change to a different plan, this is a great opportunity to do so. Otherwise they would have to wait until the end of the year. Also, now is a great time to update information regarding job status and income as well.

Healthcare.gov has become easier to manage for the consumer in the last few years when it comes to making changes or looking for forms. Especially now that we are in tax season, many people will need their 1095-A form. 

At Surf Financial we have made getting health insurance easy to apply for our friends in North Carolina, South Carolina, Virginia, Tennessee and Georgia*. By going through our portal to the Health Sherpa system they can see rates and compare them easily.

An interesting wrinkle of late in all of that some of the "Blues" (Blue Cross and Blue Choice) have decided to send letters out indicating that there would be some pretty hefty rate increases starting April 1. From the letters I've seen the clients are going to be subject to increases of around 19%. In my estimation I think the insurance companies are using the SEP as a reason to increase their prices now instead of waiting for the end of the year. 

If you do not currently have health insurance and need some, check out the portal above and you can start shopping for insurance. And if you already have coverage but are interested in changing, you can do the same. And if you have questions, drop us a note. In the meantime, please stay healthy!

*Those are the states we are licensed in currently.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

6 Out-Of-Pocket Expenses Related to Having Cancer

During these crazy times it's good to know that you can use the web to shop for products and services. Insurance is no different, with thousands of people shopping for various types of coverage each day. And that includes cancer coverage. 

We have made it extremely easy for people to get their own quote for cancer insurance by offering a link that gives an overview of the policy, along with a quoting system that helps people find a plan within their budget. 

Cancer is the second leading cause of death worldwide. An incredible 9.6 million people died from cancer in 2017. Of course, just this year alone, we have had many notable deaths from cancer, like Chadwick Boseman, Eddie Van Halen, Neal Peart and, of course, Alex Trebek. 

According to the US National Cancer Institute, over 606,000 people died from cancer in the US in 2019. 

But as bad as those numbers are, many people either survive their cancer or live with it. As research gets more advanced, the survival rates get better. 

So, why do you need a cancer insurance plan? Your medical insurance will pay the bulk of the doctor and hospital bills, but there are plenty of out-of-pocket expenses related to having cancer. According to a 2019 survey conducted by the Mesothelioma Center at Asbestos.com, 63% of cancer patients and loved ones reported financial struggles following a cancer diagnosis. 

With all of this information, we want to make it easy for you to find a plan that can help cover those extra expenses not covered by your insurance. Here are just a few:

1. Co-pays. Visiting doctors and specialists on a regular basis can amass a significant number of co-pays.
2. Deductibles. Many people have raised their deductibles over the years to save money on their insurance premiums. 
3. Treatments. From pill regimens to chemotherapy, many patients are expected to pay at least part of the treatment costs. 
4. Testing. With high deductibles plans so common these days, the routine testing before, during and after cancer treatment can come with a high price tag.
5. Lifestyle changes. Many patients overlook the lost wages that stem from reduced working hours that are often necessary during and after treatment.
6. Transportation. Getting to and from medical appointments can be costly, as patients often have to enroll in transportation services or rely on rideshare options when loved ones aren't available. 

These types of costs can devastate a family's finances. Dealing with a family's bills is stressful enough, but for those also dealing with a medical crisis, financial worries can take a significant toll on physical and mental wellness. Having a good cancer insurance plan in place can reduce some of that burden, freeing up cancer patients to focus on where they should be spending their time and energy, which is getting healthy.

One of our plans, offered through Manhattan Life, offers benefits for cancer screenings, surgeries, hospital confinement, transportation, home health care and others. These are the types of costs that can add up quickly if you or a loved one are diagnosed with an invasive cancer. Don't assume that your medical insurance is going to cover these costs or that your friends will donate to a crowdfunding campaign. 

Purchasing a cancer insurance plan shifts the burden away from you and your family. These plans can be tailored with several options and can be designed to cover you, you and a spouse, you and your children or the entire family. They are affordable and can fit your budget. 

Check out the link, run your own quote and let us know if we can assist you. 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog! Thanks!

Do I Need An Out-Of-Pocket Protection Plan?

As we are in the middle of open enrollment for ACA (Obamacare) plans, we are seeing that many individuals are selecting higher deductibles, fewer copays and more out-of-pocket costs to make their health insurance premium more affordable. These out-of-pocket costs may still cause unnecessary burdens to many people. 

As a matter of fact, the number one reason for bankruptcies in the country is medical expenses, with the percentage being estimated at over 60%. In 2015 the Kaiser Family Foundation found that medical bills caused 1 million adults to declare bankruptcy. The same survey also found that 26% of Americans between the ages of 18 and 64 struggled to pay their medical bills. 

When a family member has a medical condition and has to go to the hospital, they don't need added financial burdens. Our new Out-Of-Pocket (OOP) Protection Plan* is designed to help pay some of the costs that most families will experience from higher deductible plans with fewer benefits. 

Having a policy that covers out-of-pocket expenses for hospital stays could not come at a better time. The news is filled with statistics of Covid cases on the rise, and hospitals filling their rooms. Because of this, we have had an increase in interest for plans like this. 

  This plan pays directly to the policyholder. There are no networks nor deductibles. Even filing a claim is simple. And the benefits are paid directly to you in one lump sum, not the hospital or the doctor. Plus the plan pays in addition to any other insurance and workers compensation.

The best part is that you can choose the benefit and premium. For example, you can decide what amount of benefit you would like for your daily inpatient hospital confinement benefit. Next, you decide on how much you would like for your first hospital admission benefit. Included in this is a $50 benefit for doctor office visits (2 each year). 

There are also optional benefits, like an outpatient surgery benefit (limited to 2 a year) and an emergency accident benefit (limited to 4 per year).  It even covers maternity as any other illness. Not many plans do that!

You probably would like to know how much a plan like this costs. The best way to find out is to run a  your own quote which you can do by clicking here. You can cover yourself, you and a spouse, you and your children or the entire family. 

If you are trying to save money by choosing a high deductible health insurance plan, be aware that one hospital stay can burden your family's finances. By having a policy to cover those deductibles, copays and coinsurance costs can keep you afloat when you need it most.

People don't plan on being admitted to the hospital, much less having to be confined for a week or more. Those out-of-pocket costs will definitely be there when you are released from the hospital, but what about your other bills? For those of us who are self-employed, spending days in the hospital means not working, and not working means not making money that pay our usual bills. Housing, utilities, groceries and car payments can add up quickly if you don't have the money. As I mentioned earlier, this plan pays you so you can take care of those monthly obligations. 

If you have questions about this plan or any of our other insurance plans, please leave us a note in the comments section below, or go to our website at www.SurfFinancialBrokers.com and book a phone appointment. In the meantime, please stay healthy! 

*Not available in Virginia

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog! Thanks!

The Passing of Alex Trebek

I think most of us can agree, 2020 has been a horrible year. And to make it worse has been a series of celebrity deaths to cancer. Neal Peart, Chadwick Boseman, Eddie Van Halen and, most recently, Alex Trebek, have all succumbed to various forms of the disease. Though it may have been a surprise to the public when it happened, it may have been expected for them, as they had been diagnosed long before.

Cancer rarely sneaks up on someone and kills them. People usually don't feel well, so they go to the doctor and get diagnosed. Boseman had been diagnosed four years before passing away in August. Neal Peart had known for two years he was ill and swore his close friends to secrecy. And Van Halen had been receiving treatments off and on for nearly 20 years.

Alex Trebek was a different story though. He went public with is diagnosis of pancreatic cancer in March of 2019. He remained on television throughout it all, looking healthy and maintaining his good grace. "Jeopardy" fans knew he was sick and sent good thoughts and prayers. I was one of them.

It's important to note that he taped his last episode on October 29. That was just a week or so before he passed away. (His final episode is scheduled to air on December 25). 

What does this tell us about cancer? For one thing, it can affect anyone, regardless of status. Cancer does not care if someone is a celebrity. However, when a famous person dies of cancer, it does bring the spotlight to the disease, even when there is a pandemic of Covid going on around us. 

We also know that there are different types of cancer. Van Halen's throat cancer was treated in a much different way than Boseman's colon cancer. As patients, they received treatments like surgery, chemotherapy and radiation, but in varying degrees and doses.

Also, people handle their diagnosis differently. Some prefer to keep their illness private, revealing it only to friends and family, while others feel comfortable going public. I can fully understand both sides of it, but when a celebrity goes public with an illness, cancer or anything else, it brings attention and awareness. This can translate to funding for research into cures and treatments. 

What can you do? First and foremost, ask your doctor about screening options. Depending on your age and family history, your doctor may suggest a screening of some type. Finding cancer early can increase your odds of surviving. 

Of course, you can also purchase some sort of cancer insurance. There are a lot of options to fit your needs and budget. All of them pay you, not the doctor or the hospital, so you can use the money as you need. 

We offer traditional cancer treatment plans, that pay you based on the treatments you receive. For instance, these plans pay benefits for an initial diagnosis, hospital confinement,  surgery, prosthetics and other treatments. These plans can pay out a fairly high amount of money but remember that cancer treatments can take months or years, and you'll need to stay on top of everything like receipts and travel mileage for out-of-pocket expenses.

There are also lump sum policies that will pay one lump sum of money. Many people prefer this method as the benefit is pre-determined at the time of the application and they don't have to worry about turning in receipts for months on end. And one of our carriers who offers the lump sum option also includes free genomic testing, which can assist your caregivers in developing a treatment plan.

We also offer a combo cancer/heart attack/stroke plan, for those who are concerned about these three health issues. 

If you would like information or a quote, go to our website and set a phone appointment that works for your schedule. In the meantime, stay healthy! 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog! Thanks!

How Do I Cover Out-Of-Pocket Medical Expenses?

With Covid in the news so much, we have had a spike in interest regarding the various supplemental plans we offer. Even though medical insurance pays the majority of the hospital and doctors' bills, there are still a lot of expenses that are not covered. Deductibles and coinsurance just two of examples. We recommend you take a look at your medical coverage when enrolling and check to see what your Out of Pocket (OOP) maximum is during the plan year. 

The OOP is the amount you could be on the responsible for if you were to be seriously ill. Earlier this year I was hospitalized for nearly a week when my pancreatitis flared up. Beside the physical pain I was having (it really hurt!) I knew there was going to be some financial pain as well. My OOP was around $4500. 

Many people have chosen medical plans with high deductibles to keep their premiums low, but they haven't considered how they will pay for those deductibles if they are hospitalized. Sure, you can call the hospital or other provider and work out a payment plan, but it would be much easier to have an insurance policy that can pay those out-of-pocket costs.

This is the time of year when many people are making changes into their medical plans. Open enrollment gives us an opportunity to made adjustments that fit into our budgets.

 

There has been a misconception that we have to work for a company to be eligible for group supplemental plans, but that's not always the case. A large number of individuals who are business owners, contract employees, or otherwise self-employed, can still have access to some great policies that will help cover those bills that their major medical does not.

We have options like our Hospital Indemnity (HI) plans, which give you extra money if you are admitted and confined to the hospital. As mentioned earlier, interest in these plans has increased due to the pandemic. And you can tailor the plan to give you the coverage you need. 

These plans pay directly to you, not the doctor or the hospital, so you can use the money as you need. There are no networks involved, so it doesn't matter where your received care. And these plans pay in addition to other insurance and workers' compensation plans. 

When you apply for an HI plan you can choose amounts for being admitted to the hospital, as well as daily confinement benefits. There are also optional riders for serious accidents and outpatient surgery. That flexibility lets you customize your plan to be affordable for you.

Filing a claim is easy as well. After leaving the hospital, simply fill out the forms and attach any medical receipts. 

During these crazy times when the Coronavirus is in the news each day, we see hospitals filled to capacity all over the country. Record numbers of cases remind us that anyone can get seriously ill, and not necessary from Covid, but from other ailments, like heart disease, cancer and strokes. And of course, serious accidents can also be costly. That is why we have health insurance in the first place. Making sure we can cover our health insurance premiums is tough, but trying to cover those extra expenses can be even tougher. And trust us when we say that not everyone wants to contribute to a GoFundMe page.

Let us help you with keep those out-of-pocket expenses low and please stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!