A Disability Insurance Story

I've already told you how Disability Insurance (DI) works and why you probably need it. Since we are in the midst of Disability Insurance Awareness Month (DIAM) I wanted to share a story with you.

This is the story of a gentleman named Chris Akers. As you'll see, he's just like the rest of us. His story resonates because any of us could be in the same situation. Take a few minutes to watch as describes what led up to his decision to quit work due to being disabled.

As you can see, Mr. Akers understood early on the importance of purchasing a DI policy. With his policy in place, he has the peace of mind knowing that he can still pay his bills and enjoy his time.

Let us help you with a DI policy. We can take you application right over the phone, so give us a call. And of course, please stay healthy.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

Real Estate Agents and Disability Insurance

In my area there are hundreds, if not thousands, of real estate agents. A lot of these people have become clients of mine over the years as I've built networking relationships with them and their affiliated industries. As a matter of fact, the local realtors have their own networking group that rivals any of the local chambers of commerce. 

Realtors are there own kind of entrepreneurs. There are times when the market is up, like pre-2008 when home loans were available to too many people who couldn't afford them. Let's face it, everyone would like to own their own home, but not everyone has the means to do so. And the realtors sold a lot of homes. Then the crash came and their businesses dried up. A few hung in there but times were lean.

The market rebounded until recently with the advent of the Covid-19 virus slowing things down. Nothing like 2008 (so far) agents can still show homes virtually, so it's more like a speed bump. I personally think the market will come back and the agents can get back to showing property in person. 

With the pandemic as the current backdrop, I've had more interest in Disability Insurance (DI) recently from real estate professionals. Seeing how tight their bills can get while having a drop in income has been a sort of wake-up call, and with the threat of a virus possibly taking them out of work for a few weeks, agents are starting to look into DI. 

I was having a conversation recently with one of my agents, who works in Charleston, SC, on the topic of DI. She also has been getting interest from realtors and others in the sales industry. After speaking with her I asked called some of our other agents on the east coast and they also had an increase in calls. One of the great things about Surf Financial is that we have a great network of agents who are eager to compare notes and study these kinds of trends.

If you're a realtor and interested in what a policy might cost for you, click on the "Get a Quote" link in the upper right hand corner of this post. For job classification, make sure to enter "Class 5" from the drop down box. And if you're interested in a brochure on why real estate professionals need DI, click here. 

As always, please stay healthy and let us know if you have questions. We also appreciate your referrals to this blog and our website. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

My Belated Mother's Day Story

I hope everyone celebrated Mother's Day yesterday with mom, or in my case, remembering my mother and her legacy. Mother's Day conjures up all sorts of memories about my mom, grandmothers and other women who were surrogate "moms" from my childhood.

My mother was considered to be "everyone's mom" as she was accessible to most of my friends growing up. She would offer advice, encourage us and give us cooking tips. But in her later years, she slowed down a lot. In 2006, while having knee replacement surgery, she suffered a mild stroke that triggered dementia. My father insisted on taking care of her at home. 

Years earlier I had expressed concern that my parents needed Long Term Care (LTC) insurance, only to be rebuffed. As I lived two hours away and my only sibling was seven hours away, we struggled to make sure my dad, in his 80's at this point, could handle the stress of caring for his wife as well as maintaining his own health. He lost a lot of weight and would call often for assistance. It was difficult for everyone, especially when she was having "episodes" related to her dementia. 

At one point in the beginning my father told my sister, "Maybe I need to look into that Long Term Care insurance for your mother." My sister replied that it was too late, since no company would issue a policy at that point, and he should have taken my advice earlier. Frustration boiled over as we knew this was no time for "I told you so."

Watching this play out over the course of five years took it's toll on me and my sister. Our mother was there physically, and did her best to keep her dignity as she forgot who we were, including my father. She'd say things like, "This man (my dad) won't help me." Sometimes I'd visit and she recognized my face but couldn't remember my name. She would often insist her brothers, who had passed away year earlier, were in the house visiting her. 

When my mom passed away in 2011 my father was a shell of his former self. He looked old and frail, and walked with a shuffle. I never brought up the Long Term Care issue again, which would have come in handy for him as well, because shortly after my mother's passing he was diagnosed with Parkinson's Disease. 

The fact is that most Long Term Care policies include home health benefits, which would have helped greatly for both of my parents. And now there are Short Term Home healthcare (STHHC) policies, which help with the costs associated with being at home only and not a facility. Again, both of my parents would have benefited. 

Enjoy your mother if you can, and one of the best things you can do for her and your family is to prepare for the future with LTC or STHHC coverage. And as always, stay healthy. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

A Great Disability Insurance Story

As it's Disability Insurance Awareness Month (DIAM), I thought I'd share a story about one of my clients. We will call her Mary to protect her identity. 

Several years ago, Mary had married one of my clients, who insisted that she purchase some life insurance and a disability policy. Mary was reluctant at first, but agreed and purchased both because "my husband told me to." She was very sweet about it all and I think she was just humoring me as well as her new spouse. Each of the newlyweds were small business owners. 

A year or so after she was approved for her policy she was at home when she smelled something burning. A fire had started around an electrical outlet and she managed to get out of the house, only to realize that her beloved pets were still inside. She went back in to rescue them but the fumes and smoke were too much. The fire and rescue people found her alive but burned badly. 

I was totally unaware of the situation until I read a mention of it on Facebook. Not sure of her condition, I called her husband who said she had been moved to a burn center out of state. He had already forgotten about the policy she bought, so I sent him the claim forms, which he forwarded to her mother who was taking care of her (he had to tend to his business).

Within a few weeks the insurance company was sending out the benefit checks. Mary was unaware of any of this because she was heavily sedated. Every few months I would get copied on correspondence from the company as they continued to pay the claim. After months of healing and rehabilitation, Mary was able to leave the care of her medical team. I heard she was back in town but hadn't seen her, so I was surprised when she crept up behind me in a Mexican restaurant and gave me a hug. 

"I just want to say thank you for making sure I had that policy and following up," she said. "That money came in handy while I was away!" We spoke for a few more minutes and she left. Even though she was still on the mend she looked great and I was happy to see her in good spirits.

I share this story people because it shows how a good disability policy works. Even though the vast majority of claims are actually for illnesses, her story resonates and has led to more people asking for this coverage. In these times of Covid19, people are starting to realize the value of good insurance and we are here to help. 

If you're curious as to how much a policy like this would cost, run yourself an estimate on the "Get A Quote" tool in the upper right of the page.  Stay healthy and let us know if you need anything.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient

Avoiding Long Term Care Facilities During the Virus Crisis

During the Coronavirus crisis in our country there have been countless stories in the news about infections running rampant in nursing homes and assisted living facilities. Our seniors are in the cross hairs of the virus as it works its way through these facilities, not just making the residents ill, but also the nurses and other staff members. As this happens, the family members of the residents are not able to visit their loved ones. It's a terribly tragic situation all around.

Is there a way to avoid this scenario? Not always, as some residents may need to be in a facility for various reasons. Their families may not live in the area, or they may have no family at all. Of course, nearly every person who lives in a facility would rather live in their own home, or with their adult children. For some, the adult children are working and unable to take care of their parents (or grandparents) and it can be cost prohibitive.

Home health care can be very expensive. Using the example of my father, the price of his home health care was nearly double that of a facility. The reason is simple, in that a small staff can keep an eye on dozens of people at once, whereas he had one caregiver staying with him. And home healthcare workers generally cook and do some "light housekeeping".

As I mentioned several weeks ago, my father was dipping into his home equity line to pay for his caregivers, which were in excess of $70,000 a year. He obviously didn't have that kind of money but was determined not to go to a nursing facility. When he passed away he was indebted to the tune of over $100,000.

I can only imagine how horrible it must feel to know that a loved one is in a facility during these times. But if you could keep your mother, father or grandparent at home with a caregiver, would you do it? What if you could find a way to afford it? What if the shoe were on the other foot and your family was having to decide what to do as you became chronically ill or mentally incapacitated?

Luckily, we now have something called Short Term Home Health Care (STHHC) policies that can alleviate the cost issues related to home care. Typically they cover the insured for 365 days for in-home care only. And the 365 days don't have to be consecutive, as some people receive care 3 or 4 days of the week.

It may not be the fully encompassing solution to keeping a loved one from a facility, but STHHC can save a family tens of thousands of dollars while preventing your older family members from getting sick and stuck in a nursing home or assisted living facility, which can be fatal during this pandemic.

And while a large majority of people who show an interest in the program are Medicare aged, we are also seeing interest from their adult children who have seen the costs associated with being ill or cognitively impaired.

To see a short video of how STHHC works, click here. This plan isn't available in all states, so let us know where you live and we'll check. In the meantime, stay healthy and check out our website below.


Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.