6 Questions You Should Ask About Life Insurance Through Work

Quite often I will be discussing life insurance with someone and they will tell me that they don't need any because they have coverage through work. Given that everyone has a different situation, I ask some questions to find out how much they have and if it's enough to cover their needs.

The discussion usually turns to "Do I need to get life insurance through work?" or "Is it any good?" My general answer is that I don't know unless I take a look at it. DISCLOSURE: The information below is not specific to any industry or employer. There are too many plans out there to discuss each one in detail.

Here are some questions to ask your Human Resources person about your life insurance through work.

1. What's the face amount? It can vary,with the lower end being as small as $1000 to upwards of $20,000. Or the employer may just offer the equivalent of one year's salary.
2. Is it "basic" or "supplemental"? Most of the time, a "basic" policy is no charge or just very inexpensive. 
3. How much am I paying for it? If your policy is "supplemental", you may be paying more. One thing to be aware of is when the sales rep quotes you a price based on the frequency of your paycheck. $8 a week sounds good until you do the math and realize you are paying around $35 each month.  
4. Is my policy "guaranteed issue"? This means that there are no health questions. Most basic policies fall into this category.
5. Is my policy "simplified issue"? This means that your policy will ask a few health questions. These may be regarded as "knockout questions", which means if you answer "yes" to one, you will be disqualified from getting the coverage. 
6. Is it portable? What you are trying to find out is if you can take this with you if you leave your employer. And if you can, ask if the rate will go up.

Years ago I was selling "supplemental" life insurance on the coast of South Carolina. Our polices were simplified issue and I felt that they were a bit pricey. That higher price is reflected in the minimal amount of underwriting done, giving the company a higher risk. 

A young couple in Florence, SC asked me about life insurance on the husband. He was an exterminator for a local "bug company" and was being offered supplemental life insurance through his employer. The amount he wanted to purchase was going to cost him $75 each month, where I had a comparable plan for around $40. The difference in his head was that the premiums from my policy were going to be drafted from his bank account each month while the other was going to be deducted from his paycheck. He was willing to pay nearly double for the convenience of not having to worry about the money being in his account. His wife and I argued with him that he was wasting money. About a year later they split up, and she said it was because he was a "hard headed man". 

Most of the time I suggest that if you can get some "basic" coverage through work, go for it. It's cheap and your family can more than likely use it if you die. With that being said, I would treat it as a secondary policy and have a primary policy outside of work. As mentioned earlier, your policy through work may or may not be portable and if you're in poor health when you leave your job, you may not qualify for another plan.

If you have questions, feel free to leave a comment or drop by our website and book an appointment for a free consultation over the phone. And as always, stay healthy!

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

Do I Need Disability Insurance? Pt 2

On my previous post we discussed some general information about disability insurance (DI). I mentioned that if you are sick or hurt and unable to work nothing happens to your bills. They just keep coming. This is how we need to regard DI. Yes, it's to help you if you are disabled, but more importantly, it's an insurance policy for your paycheck.

Consider for a moment your annual income. Now imagine that you have a magical money machine in your home and once a year when you turn it on it prints the same amount of money as your income. The question is this: Would you insure that machine? Of course you would!

That machine is YOU! You are the one making the money and you need to insure your income. As I wrote in the last post, your greatest asset is your ability to earn a living. 

There is another part of this that rarely gets mentioned and that is that no one wants to be a burden on their family. Short term or long term, having to depend on others for your care can make a bad situation worse. Not only can you not work to provide for your family, but you may have amassed some medical bills on top of the bills you already have. 

Then there is the issue of the loss of independence. Not yours, but your family's. Someone may have to take care of you while you are healing, assuming that you will get better. Non-professional caregivers, such as your spouse or adult children will now be charged with preparing your meals, bathing you and taking you to physical therapy. Even though they love you and will feel obligated, eventually a bit of resentment will set in. 

All of the above nightmare scenarios can be avoided with the purchase of a DI policy. For many people the cost is reasonable and is worth the peace of mind that it provides. I have placed polices on school teachers, attorneys, realtors, cosmetologists and many other professions. A few years back we had an unusual case in which the client was a mechanic on a tug boat. After a few days of waiting the underwriter, who apparently spent many hours trying to find a suitable occupation class, finally gave us a verdict. The client gladly accepted the offer. 

We have one insurance carrier who will take on occupations that other companies will refuse. Farmers are especially difficult to insure, but this company will. But my favorite occupation they insure isn't an "occupation" in the sense of the word.

Stay-at-home spouses typically have no income, but if something were to happen to them, there would be a financial burden on the family. The kids may have to start going to daycare or have someone come to the home to "babysit". Either way, that can cost a lot of money. Our carrier will insure a stay-at-home spouse if they get sick or hurt, as long as the working spouse has a policy with the company. 

One of the features of a DI policy is the "elimination period". Think of this as your deductible, but instead of dollars it's measured in time. A typical group short term disability policy may offer a 0/7 elimination period. This means that the policy benefits will begin on the first day after an accident and the eighth day after a sickness. If you want to save money on your premium, you can purchase a policy with a longer elimination period, like 7/7 or 7/14. 

When we talk to folks who are self-employed or business owners about our individual policies, they are usually offered a 30, 60, or 90 day elimination period. Even though it may sound scary to have to "self-insure" for a longer amount of time, most of these people have some money stashed away in savings just for this reason. 

Take a minute and try out our DI quote tool in the upper right corner of this blog. It will ask you a few questions and give you a pretty good estimate of how much coverage you can get on your budget. 

A large majority of DI claims are for illnesses, and with the pandemic upon us now is a great time to look into getting a DI policy for yourself. Stay healthy and please subscribe. 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast.

Do I Need Disability Insurance? Pt 1

In the world of life and health insurance sales, one product is considered to "undersold" more than others, and that product is disability insurance (DI). Sometimes known as "disability income" coverage, DI is usually sold by agents who work in the worksite or payroll deduction market, such as Aflac, Colonial Life and others who sell benefits in the workplace. These companies typically have a participation minimum, such as 3 or 5 employees having to buy the product, as well as caps as to how much they will pay out.

Then there are agents like myself who work with individual clients, mostly business owners, contract employees or otherwise self-employed people, who don't have access to the previously mentioned companies. Also, many of these people actually have an income that is above average and need higher benefit amounts.

Whether you have access to DI through an employer or not, the question remains: Do you need it? To answer that, we need to ask one more question: Do others depend on your income? Is your income needed to pay the bills, pay off debt, pay for utilities or groceries? Is your family dependent on your income to provide for educational expenses or transportation? 

When I talk to prospective clients I always ask what their number one asset is. They usually say something along the lines of their home, their business or even their car. (One lady told me it was her sparkling personality.) None of those answers was correct. Their number one asset was their ability to earn a living. Without that, they could not pay for the house, or the car or fund their business. 

Our income provides us with the ability to eat, enjoy TV and generally live indoors. I don't know about you, but I enjoy my air conditioning and hot water. 

The premise of DI is clear, but getting a policy can be a little more difficult than life insurance. Both are underwritten on the basis of your age and health, but DI is also underwritten on the basis of the type of work you do and your income. The safer your job, the lower your premium. A real estate agent will generally have a lower rate than a welder. Certain professions are very difficult if not impossible to insure, such as roofers. 

On a sidenote, I once had a client apply for a policy who liked to fly small airplanes. The insurance carrier actually had me complete an additional form for this avocation as I was a bit concerned. After not hearing back for a few days I called the underwriter to get a decision on whether or not the policy would be issued. The nice lady said, "If we were selling life insurance to this guy, I'd be concerned, but with the kind of plane he's flying, I'm not too worried about it." I asked if she thought it was a safe plane and she said, "No, but if he crashes he won't survive to be disabled." 

Sometimes income is verified when the application is taken but I have had occasions when it was verified during a claim. Either way, the insurance carrier will usually ask for a copy of tax returns. This can vary depending on the insurance company. 

In the next post we will look at how much coverage you should look into applying for and a few other nuances of DI. In the meantime, run a quote for yourself. In the upper right corner of this blog is a calculator that will give you a ballpark estimate of what a policy may cost for you. All rates are subject to underwriting, but at least you'll have an idea. Stay healthy and I hope you subscribe and share with your friends. 

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast.

Insurance News and Updates

With Covid looming over us, there have been a spate of changes in the life insurance business. Some companies are suspending sales of certain products while others are thriving. We recently got word of two changes that probably won't affect a lot of consumers but from an agency point of view, we hope it's not a trend.

First, we learned last week that Prudential has decided to suspend the sales of their PruLife UL Protector product. This was a universal life policy with growth based on interest rates, and with rates so low the company states that "we have decided that we can no longer offer UL Protector in a way that provides strong consumer value and prudently supports our business objectives." 

Translated to English, that means that the low interest rates were not sustaining the policy enough, which would have probably led to premium increases that would have made the policy less competitive price wise. Given that there are still potential claims to be paid on "in force" policies, Prudential decided to cut their losses. 

Another recent victim in the insurance industry isn't an insurance carrier, but an ancillary paramed exam business, EMSI. One of the major players in home health exams for insurance companies, the downturn in volume has forced them to shutter their doors, and their website. 

According to a press release, they ceased operations on July 3, 2020 and stated that "COVID-19 has disrupted families, communities, and businesses in our country and around the world. EMSI has become a casualty of these unprecedented times, as the pandemic has severely depressed service volumes. As a result, all company operations ceased on Friday July 3, 2020. We are thankful for all our customers and to EMSI staff and partners for their service to EMSI and its clients."

In recent years, several insurance companies have used less paramed exams due to the cost and have made changes in their underwriting requirements. One of our carriers doesn't require an exam for any of their policies with a face value of under $250,000 for younger applicants. They have also put in a limit for their disability plans. This eliminates a lot of exams, and in turn, overhead. The nurses who work for these companies are usually freelancers and get paid only when they do the tests. Luckily for a few of them, they can contract with various companies at once.

Like I mentioned earlier, in the short term neither of these changes will have an impact on you as a potential buyer. You can still apply great life insurance plans and go through the normal underwriting processes. However, if the current situation with Covid-19 persists, and if economic conditions continue as they are, we will see more changes like these in the insurance business, as well as in the other businesses that are connected. 

One of our jobs at Surf Financial Brokers is to stay on top of these changes so you don't have to. Just as you would want your doctor to stay up-to-date on medical issues, you would want us to be informed as much as possible when it comes to your "financial wellness". We do our homework and know that you want to deal with a professional organization.

If you find this blog helpful, please subscribe and send the link to a friend. And as always, please stay healthy.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast.

We Love Referrals!

When you find something you feel really good about, you tend to want to share it with your friends and family. At the same time, when you make a recommendation to someone, you feel like your reputation is on the line. 

We understand that. 

We want you to feel confident about referring your friends, family, and colleagues to us. That's why we think it makes a whole lot of sense to spell out exactly what we do when we get a referral. That way, both you and the person you refer to us know exactly what to expect and what not to expect from us. 
So, here's how we work with people who are referred to us:

Our initial meeting can either be at their home or at our office, and there is absolutely no cost for our initial meeting. 

Our conversations are 100% confidential, whether or not we eventually end up working together. 

We start with a review of what's important to them; in other words, what they value most in life. 

Next we move to a review of their current situation from a comprehensive financial basis. This is really the only approach that makes sense, because all the areas of our financial lives are interrelated. 

We finish the meeting by identifying strategies that may help them get from their current situation - where they are now - to "What's Important" - where they want to be. 

After our meeting, we leave it up to them to call us if they would like to visit further. 

We are insurace advisors, and we don't think any decision should be made in a high pressure environment. So, those we meet with should never expect us to pressure them into any particular course of action. We review, analyze, make our recommendations, then we let them make the decision. 

Should your referral decide to become a client, they should expect to hear from us on a regular basis. We believe that it is our responsibility to stay in touch with our clients. 

Thanks for your referrals! And as always, stay healthy!

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

Covid-19 and Disability Insurance

As the pandemic continues to work its way across the country, there is a lot of uncertainty. But one thing is for sure and that is that people who have disability insurance (DI) in place, whether through their employer or bought as an individual plan, are grateful to have it right now. And I don't think any of our clients will be cancelling their coverage any time soon.

More than ever Americans are learning how valuable their DI plan is. In a recent conversation with a local business owner, she asked me if I would prefer short or long term disability during a time like this. Not trying to sound trite, I said it would be best to have both. This is because the Coronavirus can put you in the hospital for a few weeks, and short term DI is good for that, but other ailments may not be getting treated in the meantime. Elective surgeries can be postponed, leaving people out of work for longer amounts of time. 

One thing to be aware of is that if your employer is offering to pay for your DI coverage, that benefit can be subject to income tax. And if that benefit is around 60-65% of your income (which is close to your take home pay), expect to get another haircut from Uncle Sam. In the same vein, if your company offers a Section 125 plan, in which you can have the premiums deducted "pre-tax", again you may be subject to taxes. 

On the other side of things are the people who have to get their own individual policies. This makes up the vast majority of my clients, who are business owners, self-employed realtors or other contract employees. Generally speaking, the people who purchase their own DI are cognizant of why they need this protection. If they can't work, they can't pay their bills. For a affordable premium, these folk can shift the onus to an insurance company. 

Since these entrepreneurs are in different fields of work, from barbers to realtors to attorneys, they all have differing risk factors with their jobs. But the one thing they all have in common is that they have to work with other people who may or may not be contagious. 

As I watch our local news, I see that restaurants are closing temporarily as employees begin to test positive. I applaud them for being proactive and taking action. But if that is your co-worker, how confident or nervous does it make you knowing that you could be out of work due to the virus?

In the upper right of this page you can run your own quote (it's an estimate subject to underwriting) for disability insurance. It only takes a few minutes so check it out. You may be surprised as to how affordable it really is. 

If you have any questions about our DI plans, or any other plans we offer, feel free to drop us a confidential message from our website. We will respond promptly. And as always, please stay healthy. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

Another Real Life Story For DIAM

As it is still May and still Disability Insurance Awareness Month (DIAM) I wanted to share yet another story and testimonial from someone whose life was greatly impacted due to a disability.

When Scott Rider was diagnosed with Parkinson’s disease at just 47, the life he once knew as a financial advisor and avid runner changed forever. His family's lifestyle didn’t have to change thanks to disability insurance.

I love working with clients who figure things out without me having to explain them. Several years ago I was helping a local business owner with his life and disability insurance. He said, "You know, if I die my family will bury me and have life insurance to move on with their lives. But if I get disabled and can't work, then I'm a burden. I'm not able to contribute and someone is going to have to take care of me. And that's going to cost money, either by paying someone to help me, or in lost income."  

He got it. He understood the importance of having a disability policy and knew how devastating it could affect his family if he was permanently disabled. And the money would come from an insurance company, not his savings account or his spouse's income.

Let us help you plan for those unforeseen landmines that can get in the way of your family's financial goals. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

A Disability Insurance Story

I've already told you how Disability Insurance (DI) works and why you probably need it. Since we are in the midst of Disability Insurance Awareness Month (DIAM) I wanted to share a story with you.

This is the story of a gentleman named Chris Akers. As you'll see, he's just like the rest of us. His story resonates because any of us could be in the same situation. Take a few minutes to watch as describes what led up to his decision to quit work due to being disabled.

As you can see, Mr. Akers understood early on the importance of purchasing a DI policy. With his policy in place, he has the peace of mind knowing that he can still pay his bills and enjoy his time.

Let us help you with a DI policy. We can take you application right over the phone, so give us a call. And of course, please stay healthy.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

Universal Life Anyone?

From time to time I will have a client tell me "I know nothing about life insurance, but my friend says I need whole life" or "The guy on TV says to buy term and invest the difference".  Oddly, no one suggest Universal Life (UL) to their friends.

UL's can be a great fit for a life insurance game plan if structured correctly.  Unfortunately, they can also be confusing to agents and clients alike.  Here are some things to consider before purchasing a UL.

1.  The growth in traditional UL's are based off of interest rates.  Back in the 1970's and 1980's, when interest rates were very high, UL's were sold as investment vehicles.  When interest rates dropped, so did the growth of the policies. 
2.  The cost of insurance increases as time passes.  Unlike a whole life policy, whose costs drops with time, UL's fees increase.  If the costs surpass the growth (see #1) the policy will "eat at itself". 
3.  UL's are considered "flexible premium" policies.  An agent can offer you a minimum, maximum and target premium.  We recommend not going with the minimum, as it looks attractive but can end up with no cash value at some point.
4.  Indexed UL's are based on an "index" which reflects the markets instead of interest rates.  These can be used for retirement supplements (again, if structured correctly) and can be more affordable than a whole life.  Indexed UL's are great for the conservative person who doesn't want to be directly in the market and still needs life insurance protection for their family.

I've seen people use UL's for all kinds of purposes, including final expense (if you're healthy it can be a lot less expensive than a whole life plan) and retirement supplements (the cash value can accumulate well if structured properly). 

In the current economic situation that many individuals and families are faced with, a good UL can protect your family and provide an extra income stream in your later years. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

My Belated Mother's Day Story

I hope everyone celebrated Mother's Day yesterday with mom, or in my case, remembering my mother and her legacy. Mother's Day conjures up all sorts of memories about my mom, grandmothers and other women who were surrogate "moms" from my childhood.

My mother was considered to be "everyone's mom" as she was accessible to most of my friends growing up. She would offer advice, encourage us and give us cooking tips. But in her later years, she slowed down a lot. In 2006, while having knee replacement surgery, she suffered a mild stroke that triggered dementia. My father insisted on taking care of her at home. 

Years earlier I had expressed concern that my parents needed Long Term Care (LTC) insurance, only to be rebuffed. As I lived two hours away and my only sibling was seven hours away, we struggled to make sure my dad, in his 80's at this point, could handle the stress of caring for his wife as well as maintaining his own health. He lost a lot of weight and would call often for assistance. It was difficult for everyone, especially when she was having "episodes" related to her dementia. 

At one point in the beginning my father told my sister, "Maybe I need to look into that Long Term Care insurance for your mother." My sister replied that it was too late, since no company would issue a policy at that point, and he should have taken my advice earlier. Frustration boiled over as we knew this was no time for "I told you so."

Watching this play out over the course of five years took it's toll on me and my sister. Our mother was there physically, and did her best to keep her dignity as she forgot who we were, including my father. She'd say things like, "This man (my dad) won't help me." Sometimes I'd visit and she recognized my face but couldn't remember my name. She would often insist her brothers, who had passed away year earlier, were in the house visiting her. 

When my mom passed away in 2011 my father was a shell of his former self. He looked old and frail, and walked with a shuffle. I never brought up the Long Term Care issue again, which would have come in handy for him as well, because shortly after my mother's passing he was diagnosed with Parkinson's Disease. 

The fact is that most Long Term Care policies include home health benefits, which would have helped greatly for both of my parents. And now there are Short Term Home healthcare (STHHC) policies, which help with the costs associated with being at home only and not a facility. Again, both of my parents would have benefited. 

Enjoy your mother if you can, and one of the best things you can do for her and your family is to prepare for the future with LTC or STHHC coverage. And as always, stay healthy. 

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

A Great Disability Insurance Story

As it's Disability Insurance Awareness Month (DIAM), I thought I'd share a story about one of my clients. We will call her Mary to protect her identity. 

Several years ago, Mary had married one of my clients, who insisted that she purchase some life insurance and a disability policy. Mary was reluctant at first, but agreed and purchased both because "my husband told me to." She was very sweet about it all and I think she was just humoring me as well as her new spouse. Each of the newlyweds were small business owners. 

A year or so after she was approved for her policy she was at home when she smelled something burning. A fire had started around an electrical outlet and she managed to get out of the house, only to realize that her beloved pets were still inside. She went back in to rescue them but the fumes and smoke were too much. The fire and rescue people found her alive but burned badly. 

I was totally unaware of the situation until I read a mention of it on Facebook. Not sure of her condition, I called her husband who said she had been moved to a burn center out of state. He had already forgotten about the policy she bought, so I sent him the claim forms, which he forwarded to her mother who was taking care of her (he had to tend to his business).

Within a few weeks the insurance company was sending out the benefit checks. Mary was unaware of any of this because she was heavily sedated. Every few months I would get copied on correspondence from the company as they continued to pay the claim. After months of healing and rehabilitation, Mary was able to leave the care of her medical team. I heard she was back in town but hadn't seen her, so I was surprised when she crept up behind me in a Mexican restaurant and gave me a hug. 

"I just want to say thank you for making sure I had that policy and following up," she said. "That money came in handy while I was away!" We spoke for a few more minutes and she left. Even though she was still on the mend she looked great and I was happy to see her in good spirits.

I share this story people because it shows how a good disability policy works. Even though the vast majority of claims are actually for illnesses, her story resonates and has led to more people asking for this coverage. In these times of Covid19, people are starting to realize the value of good insurance and we are here to help. 

If you're curious as to how much a policy like this would cost, run yourself an estimate on the "Get A Quote" tool in the upper right of the page.  Stay healthy and let us know if you need anything.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient

Get You Some Insurance and Relax

The Greek word for "insurance" is "asfalisi", which literally means "security".  Not like a security guard, but more like a security blanket. In other words, insurance makes us feel secure knowing that if something bad should happen to us, like an accident or health crisis, our bills will be taken care of and so will our loved ones.

People love to "get away from it all", with trips, vacations, hobbies or music. We all need something to take our minds off of the everyday issues we deal with, from work to family, traffic to bad neighbors. There's a lot of stress out there and some in the medical community point to this stress as the root of a gamut of medical problems. And the cause can be those nagging little voices in the back of our heads letting us know if we get sick or hurt, we still have bills to pay.

Are you the breadwinner of the family? What would happen to your loved ones if you were to die too soon? Could your spouse and children stay in their home? What about debt? Who is going to pay those bills? Can the kids go to college? And what about those day-to-day expenditures, like when the refrigerator breaks down or you need a car in a pinch?

Sure, you could do something like a GoFundMe page, but why not avoid all of that by purchasing a life or disability insurance policy from now?  And with a pandemic all around us now is a great time to call us at Surf Financial Brokers and have a conversation.

We hear people always say that life is too short to suffer through all the aggravations and stress. Let us help you get a little more peace of mind with coverage that is affordable. And stay healthy!

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient

Life Insurance or Flat Screen TV?

Part of my job is helping people get their priorities straight.  For instance, I met with a client this past December who was married and had two small kids.  He had no life insurance.  He agreed that it was important but added, "I can't afford it right now, the kids want a flatscreen TV."

My response was "If another car crosses the center line and kills you, that flatscreen television won't be able to put your kids through college, help your wife pay off the mortgage, replace your income, erase your credit card debt or pay for your funeral."

The client said, "I just can't do it right now."

I could have continued to extol the virtues of purchasing a life insurance policy, not for himself, but for his family.  It wouldn't have made a difference.  His priorities were out of whack.  It was Christmas and he wanted to make the family happy for the short term.

I came to two conclusions after this meeting.  1. For some reason, this generation fails to think in the long term.  We don't plan for others that will come behind us, only for what gives us gratification now.  And 2, people can "afford" what they want to buy.

I'm not saying that this young man was a bad person. He obviously loved his family by wanting to make them happy at Christmas. My job is to try to convince this person that an extra $40-50 each month was going to keep his family, that he loved so much, in their home if he was to die unexpectedly. In a case like this, he wasn't going to budge and really didn't want to pressure him.

He really wanted to buy that TV. But why didn't he want to buy life insurance? Maybe he thought he wasn't going to die anytime soon. Or maybe because it's an intangible product, whereas a TV has lots of buttons and can offer some instant entertainment gratification. A life insurance policy will only satisfy others.

When we buy life, disability or long term care insurance, we get the satisfaction of knowing that if something should happen to us, the others around us aren't burdened with bills or taking care of us. In other words, can you sleep comfortably knowing that your family will be okay if something bad happens to you?

As an insurance agent, I have to help my clients find the right path to financial security. Sometimes the client doesn't want to be helped. I hope this gentleman's wife and kids can help him learn what his priorities are before it's too late.

Stay healthy and let us know if we can help you with your insurance needs.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

The Issues With Annuities Part 2

In the previous post we discussed Fixed Indexed Annuities (FIA's) and how they work. The basic concept behind them is that you give the insurance company a lump sum of money and after a set number of years, usually 5, 7 or 10, the annuity will start giving you an income stream, typically 5% of the accrued value. Sounds good until you crunch the numbers as we did.

In this low interest rate environment, the caps (the most your annuity can earn) are very low as well. As I mentioned, there are people that this plan can still work for, but at this point I rarely make that recommendation to clients.

Why do so many other agents like selling annuities then? In a word, commissions. I'm not trying to throw any agents under the bus, but for example, if an agent moves $100k from a CD in a bank to an annuity, they can make anywhere from $5000 to $8000 in commissions. Not bad for basically doing some paperwork. And there are no health underwriting questions like life insurance.

Locally we have an agent who loves to sell annuities, mostly to seniors. I've seen his presentation and he weighs heavily on doom and gloom, telling his audience that the world is falling apart (which at the time of this post very well could be) and selling the "safety" of his annuities. At one point he brings out a miniature toilet and says something like, "Here's the sound of the economy!" while flushing it. In case you're wondering, he did this when the economy was booming as well.

And how does he get his audience? He invites them to a nice steak dinner, that's how. And while he's talking and scaring the crowd with his gloomy forecast his assistant walks around the room setting appointments for him. The prospects are told to bring any investment statements with them to the appointment and that's where the real fun begins.

A friend of mine worked down the hall from the agent's office and could overhear the conversations. My friend said that the clients, mostly retired, were told that their current investments were bad and that someone had "ripped them off". Of course the only cure for their problem was an annuity.

Among my peers and colleagues this kind of sales is frowned upon to say the least. High pressure of any sort, and especially to our seniors, makes our industry look bad. Luckily, the vast majority of agents know the difference between working for a client and sticking it to them. But a few bad apples...

In general terms, when should you NOT buy an annuity. Here are a few examples:

• If you are under 50. The IRS will assess a 10% penalty if you access the funds before 59 1/2. 
• If you are over 70. Given that the contracts can take anywhere between 5 and 12 years, do you want to tie your money up when you may need it?
• If you are going to need that money soon. Again, these products are illiquid and have a lot of surrender charges.
• If you are a risk taker or an aggressive investor. Annuities are for very conservative clients.

As I say, there is a place for all insurance products, but not every product is for everyone. If you have questions, please leave them in the comments section. Stay healthy and remember at Surf Financial Brokers, we only do #nopressureinsurance.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient.

Avoiding Long Term Care Facilities During the Virus Crisis

During the Coronavirus crisis in our country there have been countless stories in the news about infections running rampant in nursing homes and assisted living facilities. Our seniors are in the cross hairs of the virus as it works its way through these facilities, not just making the residents ill, but also the nurses and other staff members. As this happens, the family members of the residents are not able to visit their loved ones. It's a terribly tragic situation all around.

Is there a way to avoid this scenario? Not always, as some residents may need to be in a facility for various reasons. Their families may not live in the area, or they may have no family at all. Of course, nearly every person who lives in a facility would rather live in their own home, or with their adult children. For some, the adult children are working and unable to take care of their parents (or grandparents) and it can be cost prohibitive.

Home health care can be very expensive. Using the example of my father, the price of his home health care was nearly double that of a facility. The reason is simple, in that a small staff can keep an eye on dozens of people at once, whereas he had one caregiver staying with him. And home healthcare workers generally cook and do some "light housekeeping".

As I mentioned several weeks ago, my father was dipping into his home equity line to pay for his caregivers, which were in excess of $70,000 a year. He obviously didn't have that kind of money but was determined not to go to a nursing facility. When he passed away he was indebted to the tune of over $100,000.

I can only imagine how horrible it must feel to know that a loved one is in a facility during these times. But if you could keep your mother, father or grandparent at home with a caregiver, would you do it? What if you could find a way to afford it? What if the shoe were on the other foot and your family was having to decide what to do as you became chronically ill or mentally incapacitated?

Luckily, we now have something called Short Term Home Health Care (STHHC) policies that can alleviate the cost issues related to home care. Typically they cover the insured for 365 days for in-home care only. And the 365 days don't have to be consecutive, as some people receive care 3 or 4 days of the week.

It may not be the fully encompassing solution to keeping a loved one from a facility, but STHHC can save a family tens of thousands of dollars while preventing your older family members from getting sick and stuck in a nursing home or assisted living facility, which can be fatal during this pandemic.

And while a large majority of people who show an interest in the program are Medicare aged, we are also seeing interest from their adult children who have seen the costs associated with being ill or cognitively impaired.

To see a short video of how STHHC works, click here. This plan isn't available in all states, so let us know where you live and we'll check. In the meantime, stay healthy and check out our website below.


Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

How Your Disability Insurance Can Help You Now Part 2

When I talk to groups about various coverages we offer, I mention the Holy Trinity of insurance, which is their major medical, their life insurance and their disability (DI) coverage. That's how important I think it is. In the previous post we went over the basic premise of disability income insurance  and why you may want to enroll in it. Let's take a look at a few other aspects of this part of your financial game plan.

One of the important things to consider when purchasing DI is the elimination period, which is the number of days before the benefits actually begin. For instance, let's assume that you get sick on January 1, but your elimination period is 7 days. Your benefits won't be "triggered" until January 8. Think of it as a deductible, but in time instead of dollars. And just like any other deductible, the longer the deductible, the lower the premium.

So the question to ask yourself is how long you can "self-insure" before the benefits kick in. If you have an ample number of sick days at your disposal then you can use those first and can stretch out that elimination period, thus lowering the cost of the insurance to you.

And some policies will have different elimination periods for sickness and injuries. Many group policies will have a "0,7" which means it will begin paying on the first day after an accident, but on the 8th day after a sickness. Be aware that if you have group coverage, maternity may be covered, but as a sickness (even though it may have been an "accident" lol). Individual policies will have longer elimination periods, like 30 or 60 days.

As I mentioned previously, your income will be looked at in the underwriting process. Some companies will want to see tax returns when you apply, but there are also carriers who look at this at the time of the claim. And if you are self-employed your income can vary from year to year. This was a huge concern for my realtor friends, so I picked up the phone and spoke to a claims specialist for one of the companies I represent. Her response was that incomes that weren't steady were already figured in to the equation and that "we just want to make sure they had a job when they became disabled". Makes sense.

Remember that your DI plan will generally cover a maximum of 60-70% of your income. To deter against insurance fraud (and we would never do that), you are allowed only one policy at a time. If you do have more than one, the companies will subrogate, or coordinate with each other to pay your claim. In other words, if you're paying more than one premium you will still be getting the same amount of benefits. As my mentor told me when I first got into the insurance business, "We don't want people making more when they're out of work than when they were working."

And yes, if you have a policy and contract the Coronavirus, you should expect to receive benefits for being out of work. However, be aware that just like any other pre-existing condition, if you've got the virus and apply after, you may be declined.

If you're interested in pricing for a policy, click on the "Get a quote here" box in the upper right side of this page. There's no obligation to purchase and you can get a decent ballpark on rates.

And please, stay healthy and let us know if you have any questions.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

Trying to Find the Silver Lining In the Coronavirus

Speaking on behalf of a large contingency of Americans, I'm exhausted of the amount of information, and yes, disinformation, about the Coronavirus and the numbers that go with it. Millions out of work, tens of thousands (at the time of this writing) infected and thousands dying. It's all so depressing.

As if those numbers weren't bad enough, businesses are shuttering their doors, supply chains are thinning out and rats are running amok in New Orleans. As I watch the markets each day I realize how truly fragile our economic lives are when a major catastrophe comes down the pike. Some have referred to our economy as a house of cards, which may or may not be true, but we all should take the time to reassess our own business situation. If your home suffered from a minor earthquake, you would reinforce your foundations, right? Maybe we should do that for our professional lives as well.

As an insurance agent, I suggest that all salespeople, business owners, independent contractors and otherwise self-employed take a serious look into disability insurance. Your number one asset isn't your house or car, but the ability to earn a living. And if you get sick and can't work, the bills don't stop coming.

With all of that said, there are some good things in the news. The public is seeing who the truly important people are. The working middle class, like cooks, cops and, of course, nurses and other healthcare workers, are taking the brunt of this crisis. We tell our military "Thank you for your service" all the time, but do we express appreciation to the ones who pick up our garbage, cook our food, and deal with us in this service based economy? My guess would be not often enough. Take the time to be extra nice to the person who has to ring up your groceries or deliver your mail.

Chris Castanes is the president of Surf Financial Brokers, as well as a professional speaker helping sales people be more productive and efficient. 

The Differing Types of Life Insurance Pt 3 (The Whole Life Talk)

Now that we understand from the last two posts that term life insurance is "temporary" and only covers us for the term of the policy, we should take a look at one of the permanent types of life insurance, whole life.

As the name implies, it covers you for your whole life, or better yet, the remainder of your life. In most cases, you can continue to keep your policy as long as you keep paying the premiums. On the other hand, there are policies out there that allow you to pay up early. For example, with a 10-pay policy you could make premium payments for 10 years and be done. At that point you no longer have to make payments. 

Unlike term life, whole life does build some cash value, which you can borrow against when needed or just cash out. I've actually heard agents to use a whole life plan as a savings or retirement plan, and it can be done, but be aware that most whole life plans' "growth engine" is merely the insurance carrier's investments. (In my opinion, this isn't the most efficient way to fund retirement or college planning, for that matter)

When you are in the process of purchasing a policy, the agent is required to show you an illustration with a ledger. This ledger shows, per insurance commissions, required numbers, such as guaranteed minimums, but will also show what the company's projections for your policy over 5, 10 or 20 years. 

Another thing to consider is the type of company you're buying from. Is it stock held or a mutual company? If it's a stock held company, which many are, the profits will go to the shareholders in the form of dividends. But if it's a true mutual company, then the profits will go back into the policy, either as dividends or to offset your premiums. With this in mind, your cash value accumulation can grow much faster with a mutual company. And just because a company has the word "mutual" in their name, it may not be. Several companies over the years have "de-mutualized". Do your homework or ask the agent.

Most final expense plans that you see advertised on TV are basically whole life plans and can be very expensive due to their "guaranteed issue" provisions, which means there are no health questions. There is typically a caveat for these policies. Some won't pay a death benefit in the first two years. Ask your agent if this is the case. 

I personally think that if you're in good health, a better option for final expenses is a Guaranteed Universal life policy, which we'll discuss in the next post. 

In the meantime, stay indoors, stay healthy and as usual, if you have questions or comments, please leave them in the comments section. And feel free to stop by our website, check out the product videos and set an appointment for a phone call to answer any questions you may have.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

The Differing Types of Life Insurance Part 1

For years agents have debated the merits of different types of life insurance. Some prefer to sell term while others push for permanent types of insurance, such as whole life or universal life. And for the consumer, the differences can be confusing. At least once a month I'll have a client ask me to explain what sets one apart from the others.

Why would an agent push one type over another? Perhaps they were trained to believe that whole life, for instance, is the panacea that cures all financial ills. Or maybe they've bought in on the "buy term and invest the difference" mantra.

The other obvious reason is that they work for a company that wants to promote one type over others, and may not even offer the other types. I knew a husband and wife who ran an office for a carrier that didn't offer whole life, so they trashed the product. "We wouldn't do that (sell whole life) to our clients!" they would proclaim, as if it was unethical.

The truth is this:  All insurance products have a need somewhere, but not all insurance products work for everyone. For example, a universal life policy might be a great fit for one person, but not necessarily for everyone else.

 An agent worth his or her salt will have the product that fits for you, and won't try to make something else work when they don't have what you need. I use the analogy of the shoe store that only carries even numbered sizes. If you wear a size 5 shoe, will they send you to another shoe store? No, they try to make a size 4 or 6 "fit".

When you hear a life insurance agent say "I'd never sell that product" it's probably because they aren't educated enough on the product to understand when it is suitable or their company doesn't carry it. On the other hand, if all if they sell is one type of insurance, run as fast as you can. Imagine a doctor who only prescribes penicillin, and for everything from headaches to broken bones. That doctor would be run out of town on a rail for malpractice.

In my next posts, I'll discuss go over the various types of life insurances. Hopefully this will help you decide which products is best for you and your family's needs.

 Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!

The Life Insurance Check Up 2023

Hopefully, you go to your physician once a year for an annual checkup. The logic behind this is to make sure you are in good shape and if there is a problem it can be dealt with before it gets out of hand. The same is true of your "financial wellness". 

In that vein of thought we at Surf Financial Brokers ask, "Have you had an annual life insurance check up?"  It only takes a few minutes and could save your loved one a lot of pain down the road.

First, make sure you have enough life coverage.  Many people think they can get away with a small policy through work, but it's probably not enough to keep your family in their home and retain their lifestyle if something were to happen to you. And if you in a two-income family like many other Americans, your income definitely helps pay the bills. A quick and easy way to determine the amount of life insurance you need is with our calculator.  It only takes a few minutes to plug in some numbers and get a pretty accurate amount of coverage.  Make sure you have enough coverage to pay off debt, cover education costs for your kids, replace income and costs associated with death, such as an extended hospital stay.  Don't forget to include final expenses, like burial or cremation fees, funeral expenses etc.

Second, make sure your beneficiaries are who you want.  When you took out your policy years ago, you picked out who you thought were the right people to be your beneficiaries. We recommend that you take another look at whom you have chosen and make any adjustments that may be needed. An irresponsible adult child or a deceased loved one may not be as suitable as you thought originally.  Have your agent get you the correct forms for beneficiary changes. Keeping your beneficiaries up to date will save your loved ones a lot of time and expense. 

This was the case when my father passed away this year. He had three life policies that had not been looked at in years, even though I asked. One policy had his father and mother listed as the beneficiaries.They had died in 1970 and 1992 respectively. Another had my mother listed as the primary beneficiary, but she had died in 2011. The third policy was the really confusing one, as he had listed his business as the beneficiary. Again, the business had been shut down years earlier. 

Which leads us to the last part of the check up.  Let your family know who to contact if they need help at your death.  Unfortunately, life insurance agents come and go.  The trusted agent you purchased your plan from may or may not still be in the business, or they may have gone to work for another carrier.  If your original agent is no longer available to help you, contact the company and request a new agent of record to assist you.  Leave this information available for your loved ones so they don't have to waste time and money trying to file your claim. And be sure to keep documents like life insurance policies where your family can find it, like a safe or lockbox. My sister has a file that her adult children are aware of that has all of her insurance information in one place. 

If you need help or have questions, please let us know.

Chris Castanes is the president of Surf Financial Brokers, helping people find affordable life and disability insurance coverage. He's also is a professional speaker helping sales people be more productive and efficient and has spoken to professional and civic organizations throughout the Southeast. And please subscribe to this blog!